What Should I Do If My Wireless Headphones Aren’t Charging?
1. Check the Battery
Some headphones charge quickly or at least can function after a few minutes of charging. Leave them to charge for many hours and then turn them back on. Another common reason your wireless headphones may not work is that the battery is very low. You must recharge your headphones very well before trying to use them.
If you find that the headphones are not charged, charge them using the USB cable supplied in the box. Also, check the cable functionality with other devices and if the headphones work using a different cable. Look if there's a charging indicator light. Most headphones have an LED light indicator to show whether they are charging or fully charged.
2. Check the Charging Cable
Of course, the cable is well charged and not jagged or broken; it is clearly attached to both the charger and the headphones. Ensure all plugs are properly fitted: Check that the headphones plug is not loose from its charger, and also ensure the charger is plugged into a well-functioning power source. Check for damages in the cable port as well as in the headphones. Charging port check: ensure the port in your headphones is clean and has no barriers in it. Any dust or dirt should be carefully cleaned using a cotton swab or soft brush.
If the charging cable is supplied in sound condition without tears, cuts, and breakage, make sure it connects firmly to both the charger and the headphones. Make sure everything is plugged in correctly: Double-checking headphones into their charger and that the charger is plugged into a working power source. Cable port and headphones mustn't show any evidence of wear or damage. Charging port: Port in your headphones is clean and free of obstructions. Dust or dirt accumulation should be cleaned by the use of a cotton swab or soft brush.
3. Try a Different Device
Sometimes, your headphones might already be charged but aren’t showing an LED indicator, leading to confusion about whether the issue is with a “dead battery” or a “damaged original device.”
If your original device (e.g., tablet, laptop, or phone) has Bluetooth issues, it could cause connectivity problems. Test your headphones with other devices to rule out issues with either the headphones or the original device.
If your headphones work with a different device, the problem is likely with the original device.
4. Check the Warranty
If none of the steps above resolve the issue, there could be a more serious problem, such as a factory defect.
In this case, check your warranty right away (as long as your product is still within the valid warranty period).
If your headphones are still under warranty, reach out to the manufacturer for a replacement or repair.